It sounds like they don't fit you well. The heel retention foam is briliant, to me, but that was a pretty bad experience I had bruising my heel, and sometimes I think I'm still hitting some stitches back there instead of the padding.Capercaillie wrote: ↑Sat Dec 02, 2023 1:14 pm
That is a badly molded pair of soles and is 100% a warranty issue. I have had multiple boot-twisted-like-a-noodle ski tip burials on my Guards and Nordlands, total binding rip out from a buried ski tip with wimpier NNN boots, and the bars on all of them are still solid. This is not repairable because the sole material itself is compromised, for whatever reason.
I also have heel problems with Guards on one of my feet. It seems there are a lot of us. I have become convinced the Guard is a defective design. The combination of that stupid plastic heel cup, poor heel retention foam, and a comically oversize and soft shaft all combine to make a proper fit or break-in impossible.
I love these boots, but suspect I've gotten used to what may be a little roomy fit in the middle. People may recall my posts here were about trying to fill up the volume without crowding my toes. I'm going to do some testing and scrutinizing before I order another pair.